Kibayo HOTEL POLICY

Thnagement requires the cooperation to the following agreement between guests and the hotel.

1. Check-in Time is 3:00pm
Early check in is allowed only if it is possible for hotel logistics and operations

Early check in cost
1:00am to 6:00 am: 1 Additional Night
6:00am to 12:00pm: USD$10 per person

2. Check-out Time is 7.30 am to 11.00 am
Late checkout is permitted only if it is possible for hotel logistics and operations. The hotel reserves the right to remove the customers belongings if the room needs to be evacuated after 11.00 am and/or charge the fee at check out without any notice.

Late checkout cost
11:00am to 1:00pm USD$5.00 per person
01.00pm to 02:00pm USD$10 per person

3. Smoking inside the room it is not allowed
A cleaning fee of $250 will be charge if smoking in the room.

4. Smoking in the common area is allowed
Only cigars or cigarettes can be smoked, any other substance will be considered a violation of this rule and security has the right to remove you from the facility immediately.

5. Food and drinks
Are served in our restaurant area next to the bar with the following schedule:
Breakfast: 7.30am to 11:00am
Lunch 11:00am to 3:00pm
Snack 3:00pm to 9:00pm

6. Room rates have a nonrefundable policy after checking in

7. No activity is allowed after 11.00pm In the pool and bar area
Please go to the garden cabana to relax after 11.00pm.

8. In case of lost items
Important: Money, jewels and other valuables that are brought to Kibayo are at the guest’s own risk.
Kibayo is not responsible for the safekeeping of any such items.

It is not allowed to take out inventory from the room or into the room. We will be forced to charge you any intentional damage cost during your stay. Any damage should be reported to our staff immediately after it becomes apparent.

Lost Room Key cost USD$10

9. Room visits are not allowed
The Kibayo rooms can be used only by the person registered at the reception. Room visits are not allowed.
For any meetings with your guests, please use our public areas.

10. Room services is not available

11. WIFI is free and is open all around the facility as well as in the rooms

12. Tips and gratuity are not included in the hotel rate feel free to tip de staff

By misbehavior and disrespect of the house rules, Kibayo reserves the right to cancel your stay and charge for full length of the reservation.

I/we have read the rules and regulations of Kibayo. By signing this form, you agree on following these rules, plus consenting to the usage of your personal information for administrative and marketing purposes.